KitRoom Reviews
KitRoom has an overall rating of 4.5 based on 23 reviews. Customer feedback on KitRoom is mixed: KitRoom reviewers highlight positive aspects like wide range of products, competitive pricing, excellent customer service and fast shipping, which strongly appeal to DIY enthusiasts, home improvement shoppers, and professional contractors. However, KitRoom is often criticized for its limited stock on some items, occasional shipping delays, website navigation issues and lack of detailed product descriptions.
23 reviews
5 Stars
15
4 Stars
2
3 Stars
2
2 Stars
0
1 Star
1
How would you rate KitRoom?
All KitRoom Reviews (23)
ZoeyAustin
February 07, 2023
"Arrived super fast"
Showed up really fast
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Alice
February 06, 2023
"My items are still missing"
I still haven't received my stuff.
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Maurice.Burton
January 24, 2023
"Clothing showed up in good shape"
Clothing showed up in good shape. Not much hassle. I would’ve rated it 5 stars if the shorts had come a bit quicker.
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silvergorilla928
January 15, 2023
"Excellent service and product"
Excellent service and product
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Lonnie.Ruiz
January 11, 2023
"Quick Feedback on Shipping Speed"
Quick feedback on shipping speed, I was impressed with how fast they got my order to me.
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chaytonap
January 11, 2023
"Awesome item"
Awesome item, fantastic price and speedy delivery!!
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janosgarancsi20
January 05, 2023
"Macron Reffs Tee"
The shirt I got is fantastic! I'm really pleased. I do need to send it back since I ordered an XL but I need a larger size because the chest area is too snug. It's a great deal for the price. The chat support was quick and super helpful.
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angryzebra464
December 03, 2022
"Faith is dwindling..."
It’s been two weeks since I placed my order, and my items are still MIA. I’ve sent emails asking for updates, but no one’s gotten back to me. The phone number listed on the site just leads to a mobile that doesn’t have a proper message, which feels kinda sketchy. I’m hoping they’re legit and that my order eventually shows up. Even with postal delays, customer service should at least get back to folks. Just to update, I did hear back through Trustpilot, so I’m a bit more hopeful it’ll come through. But honestly, still no contact and no products. My patience is wearing thin.
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organictiger390
November 23, 2022
"Awesome items and shipping"
Awesome items and shipping. I couldn't track my Royal Mail package, but the customer support team was super helpful.
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blueduck681
November 04, 2022
"Great product and fast shipping"
Fast shipping and a fantastic product. The website is super easy to navigate with a nice, straightforward layout. I’d totally suggest Kitroom to my friends and family.
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Keith.Caldwell
August 17, 2022
"Excellent training gear"
Fantastic service and high-quality training gear. It was more affordable than anything we came across online, and it’s so convenient to pop into a local store. Appreciate it once more!
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crazyfrog284
August 09, 2022
"My Golf Club Experience"
The club showed up on time, which was great, but I was let down by the packaging. The club itself was out in the open, just wrapped in plastic, and I noticed some scratches on the head. Plus, the shafts were just covered, not really protected.
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Marion.Dean
August 04, 2022
"Awesome Support"
Awesome support! Fast shipping! A portion of my item arrived damaged, but a rep handled the problem and quickly sent a replacement just in time for a birthday present! Much appreciated!
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CelinaHopkins
August 01, 2022
"Awesome service from Kitroom"
The shipping was super quick and well-packaged. When a few items were out of stock, they handled the situation right away. I’d totally shop here again!
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whitesnake534
June 09, 2022
"Awesome fast delivery"
I was super impressed with the speed of my order and the help I got from customer service. I’d totally shop here again.
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